Terms and Conditions

Introduction and Acceptance of Terms

1.1. The Company: These Terms and Conditions (“Terms”) govern the use of the website https://www.etviss.com (the “Site”) and the services provided by Etviss (“Company,” “we,” “us,” or “our”).

1.2. The Services: We provide consultation and application facilitation services for travel and immigration documents, specifically: UK Electronic Travel Authorisation (UK ETA), ETA visa applications, UK Visa services, and Tourist Visa Consultation.

1.3. Acceptance: By accessing the Site, using our services, or clicking to accept these Terms, you agree to be bound by these Terms, our Privacy Policy, and all other policies referenced herein. If you do not agree, you must not use our Site or services.

1.4. Eligibility: By using the services, you represent and warrant that you are at least 18 years of age and legally capable of entering into binding contracts. If you are applying on behalf of a minor, you represent that you are their legal guardian or authorized representative.

Nature of Our Services

2.1. Non-Government Entity: Etviss is a private, independent consultation and application facilitation service. We are not affiliated with or endorsed by any government, government agency, or embassy, including the UK government, UK Visas and Immigration (UKVI), or His Majesty’s Passport Office (HMPO).

2.2. Service Scope: Our service is limited to: a. Providing information and guidance based on current publicly available immigration laws. b. Assisting with the accurate completion and review of application forms (ETA or Visa). c. Submitting the completed application on your behalf to the relevant government authority. d. Offering consultation services related to visa and travel authorization requirements.

2.3. No Guarantee of Outcome: We act as a consultant and facilitator only. We do not have the authority to grant, deny, or influence the processing time or outcome of any ETA or Visa application. The final decision rests solely with the relevant government authority (e.g., UKVI). Payment for our service is for the provision of our assistance and consultation, not for the guarantee of a successful application.

2.4. Non-Legal Advice: The information provided on this Site or through our consultation services is for general guidance purposes only and does not constitute legal, immigration, or professional advice. For definitive legal advice on immigration matters, you must consult a qualified immigration lawyer or solicitor.

Applicant Responsibilities

3.1. Accuracy of Information: You are solely responsible for ensuring that all information, documentation, and data provided to us for your application is complete, accurate, truthful, and current. You acknowledge that providing false, misleading, or fraudulent information may lead to the rejection of your application, a travel ban, or other severe legal consequences imposed by the government authority.

3.2. Passport Validity: You must possess a passport that is valid for the duration required by the UK travel regulations for your planned entry.

3.3. Communication: You must maintain a valid and accessible email address and phone number and respond promptly to any requests for additional information from us or the government authority. Failure to do so may result in the delay or rejection of your application.

3.4. Compliance with Laws: You agree to comply with all applicable local, national, and international laws and regulations regarding your travel and immigration status.

Fees, Payment, and Refunds

4.1. Our Service Fee: You agree to pay the non-refundable service fee charged by Etviss for the application facilitation or consultation services. This fee covers our administrative and professional costs.

4.2. Government Fee: The government application fee (e.g., the official UK ETA fee) is a separate charge. Our total fee structure will clearly outline our service fee and the official government fee.

4.3. Payment: All fees must be paid in full at the time of submission, using a valid credit card, debit card, or other accepted payment method. You warrant that you are the authorized user of the payment method.

4.4. Refund Policy: a. Service Fee (Non-Refundable): Once we begin processing your application (which occurs immediately upon submission and payment to cover preliminary checks and system costs), our service fee is non-refundable. b. Government Fee (Non-Refundable): The official government fee, once paid and submitted, is non-refundable as per government policy, even if the application is rejected or you cancel. c. Cancellation: Requests for cancellation must be submitted immediately. If the application has already been formally submitted to the relevant government authority, no refund of either the service fee or the government fee will be possible. d. Rejection: If your application is rejected by the government authority, our service fee is not refundable.

Limitation of Liability and Disclaimers

5.1. Limitation of Liability: To the maximum extent permitted by law, Etviss and its officers, directors, and employees shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, or goodwill, resulting from: a. The delay, rejection, or failure of your ETA or Visa application by any government authority. b. Errors or inaccuracies in the information provided by you. c. Your reliance on any general information provided on the Site. d. Any technical issues, website downtime, or errors outside of our direct control.

5.2. Maximum Liability: In no event shall our total liability to you for any and all claims arising out of or related to the use of our services exceed the amount of the service fee (excluding government fees) you paid to us for the specific service in question.

5.3. External Links: The Site may contain links to third-party websites, including government portals. We are not responsible for the content, accuracy, or security of any third-party websites.

Intellectual Property

The Site, including all text, graphics, logos, images, and software, is the property of Etviss and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any part of the Site without our express written permission.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of uk visa without to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in to resolve any legal matter arising from these Terms.

Changes to the Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of material changes on the Site or by email. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at: